Terms and Conditions

Last Updated: 23rd of July 2025

1. General Information

These Terms and Conditions govern your use of services provided by MYGDA OÜ (registry code: [Your Registry Code]), trading as "Gamma" and "Gamma Health".

Company Details:

  • Legal Name: MYGDA OÜ

  • Trading Names: Gamma, Gamma Health

  • Address: Valge 16-75, Tallinn, Estonia

  • Email: giada@gammapeople.com

2. Services Covered

These Terms apply to:

  • Gamma Health: Supplement curation and sales service

  • Gamma Newsletter: Email newsletter service featuring news and events happening in Estonia, with advertising placements

PART A: GAMMA NEWSLETTER TERMS

3. Newsletter Subscription

3.1 Subscription

  • Subscription to Gamma Newsletter is free

  • You must be 18 years or older to subscribe

  • You must provide a valid email address

  • Subscription is voluntary and can be cancelled at any time

3.2 Content

  • We provide news and information about events happening in Estonia

  • Content is for informational purposes only

  • We reserve the right to modify content format, frequency, or topics

  • We may include promotional content and advertisements marked with appropriate indicators

3.3 Unsubscribing

  • You can unsubscribe at any time via the link in any email

  • Unsubscribe requests are processed within 48 hours

  • We may contact you once to ask for feedback about your cancellation reasons

  • After providing feedback (or declining to), we will not contact you again unless legally required

  • Some transactional emails may still be sent if you have active orders with Gamma Health

4. Newsletter Advertising Services

4.1 Advertising Placements

  • We offer paid advertising placements within Gamma Newsletter

  • Advertisement content is subject to our approval

  • We reserve the right to reject advertisements that don't align with our values or legal requirements

  • Advertisement format, placement, and scheduling are at our discretion

4.2 Advertiser Obligations

Advertisers must ensure their:

  • Content complies with Estonian and EU advertising laws

  • Products/services are legal and properly licensed

  • Health claims are substantiated and not misleading

  • Content does not violate intellectual property rights

  • Payment is made according to agreed terms

4.3 Advertising Refund Policy

No refunds will be provided for advertising services except:

  • Service not delivered: If we fail to deliver the agreed advertising service (newsletter not sent, advertisement not included as contracted)

  • Our error: If we make a significant error in advertisement placement or content that materially affects the campaign

No refunds for:

  • Advertiser's change of mind

  • Campaign performance not meeting expectations

  • Market conditions or audience response

  • Technical issues beyond our control that don't prevent service delivery

4.4 Advertisement Disclaimers

  • Advertisements will be marked with asterisks (*)

  • Each newsletter containing advertisements will include the disclaimer "*may contain advertised content" at the end

  • We are not responsible for advertiser's products or services

  • Readers engage with advertised products/services at their own risk

  • We do not endorse advertised products unless explicitly stated

PART B: GAMMA HEALTH SUPPLEMENT BUSINESS TERMS

5. Product Information and Ordering

5.1 Product Description

  • We curate and resell dietary supplements from licensed Estonian suppliers

  • We do not manufacture products ourselves

  • Product packages may contain different brands/formulations while maintaining intended nutritional profile

  • Specific supplements may be substituted based on availability

  • All products are dietary supplements, not medicines

5.2 Pricing and Payment

  • All prices are in Euros and include VAT where applicable

  • Prices may change without notice until order confirmation

  • Payment must be completed before order processing

5.3 Order Confirmation

  • Orders are confirmed via email

  • Order confirmation constitutes acceptance of your purchase

  • We reserve the right to refuse or cancel orders at our discretion

  • Large or unusual orders may require additional verification

6. Shipping and Delivery

6.1 Processing Time

  • Orders are processed and shipped within 5 working days of payment confirmation

  • Working days are Monday-Friday, excluding Estonian public holidays

  • Processing time may be extended during high-demand periods

6.2 Shipping

  • We ship within Tallinn, Estonia only

  • Shipping costs are calculated at checkout

  • Delivery timeframes depend on shipping method selected

  • Risk transfers to customer upon delivery to carrier

6.3 Delivery Issues

  • Notify us within 7 days of expected delivery if package not received

  • Provide tracking information when reporting delivery issues

  • We will investigate with shipping carrier

  • Replacement or refund provided if package confirmed lost

7. Returns and Refunds Policy

7.1 Limited Refund Policy

We provide refunds ONLY in the following circumstances:

  • Product defects: Products that are damaged, expired, or significantly different from description

  • Our error: Wrong products sent or significant order fulfillment mistakes

  • Unopened products: Products returned within 14 days in original, unopened condition (customer pays return shipping)

7.2 No Refunds For

  • Change of mind after purchase

  • Products that have been opened or used

  • Dissatisfaction with results or effectiveness

  • Individual adverse reactions (unless product is defective)

  • Preference changes or lifestyle modifications

7.3 Return Process

To return eligible products:

  1. Contact us within 14 days of delivery

  2. Provide order number and reason for return

  3. Wait for return authorization before shipping

  4. Return products in original packaging

  5. Customer pays return shipping unless product defective

7.4 Refund Processing

  • Approved refunds processed within 14 days

  • Refunds issued to original payment method

  • Shipping costs not refunded unless we made an error

  • Return shipping costs deducted from refund unless product defective

8. Health and Safety Disclaimers

8.1 Not Medical Advice

  • Our products and information are not medical advice

  • Consult healthcare provider before starting supplements

  • Especially important if pregnant, nursing, or have medical conditions

  • May interact with medications

8.2 Individual Responsibility

  • Users responsible for reading product labels

  • Follow manufacturer dosage instructions, or follow our suggested dosage as per our research at your discretion.

  • The individual takes full responsibility of the supplements usage.

8.3 Age Restrictions

  • Products intended for healthy adults 18+

  • Keep out of reach of children

9. Limitation of Liability

9.1 Service Limitations

  • We provide services "as is" without warranties

  • No guarantee of specific health outcomes

  • Not responsible for individual reactions to products

  • Limited to replacement or refund for defective products

9.2 Liability Cap

  • Our total liability limited to order value

  • Not liable for indirect or consequential damages

  • Estonian law governs liability limitations

10. Intellectual Property

  • Users may not reproduce our content without permission

  • Product information belongs to respective manufacturers

11. Privacy and Data Protection

  • Personal data handled according to our Privacy Policy

  • GDPR rights apply to all data processing

  • Newsletter engagement may be tracked for improvement

  • Customer data not sold to third parties

12. Termination

12.1 Account Termination

  • We may terminate accounts for terms violations

  • Users can close accounts by contacting us

  • Outstanding orders will be fulfilled or refunded

12.2 Service Changes

  • We may modify or discontinue services with notice

  • Existing orders will be honored

  • Newsletter service may change format or frequency

13. Dispute Resolution

13.1 Complaints Process

  1. Contact our customer service first

  2. We will respond within 7 working days

13.2 Governing Law

  • Estonian law governs these terms

  • Estonian courts have exclusive jurisdiction

  • EU consumer protection laws apply where applicable

14. Contact Information

Customer Service:

  • Email: giada@gammapeople.com

  • Address: MYGDA OÜ, Valge 16-75, Tallinn, Estonia

15. Changes to Terms

  • Significant changes notified by email

  • Continued use constitutes acceptance

  • Previous terms apply to existing orders

By using our services, you acknowledge reading, understanding, and agreeing to these Terms and Conditions.